Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

Bijak Wealth Sdn Bhd
28 Jalan Ampang, 50450 Kuala Lumpur, Malaysia
Email: [email protected]
Phone: +60 3-7684 2193

2. Personal Data We Collect

We may collect the following categories of personal data when you interact with us:

• Identity data: Full name, preferred name
• Contact data: Email address, phone number, postal address
• Registration data: Programme selection, payment information, attendance records
• Communication data: Messages sent to us via the website contact form, email, or phone
• Technical data: IP address, browser type, device type, pages visited, and cookies (see our Cookie Policy)

We do not collect sensitive personal data such as national identification numbers, financial account details, or health records unless explicitly and voluntarily provided by you in the context of a workshop exercise.

3. How We Collect Your Data

We collect personal data through the following means:

• Contact and registration forms on our website
• Direct correspondence by email or telephone
• Workshop registration and attendance
• Cookies and website analytics tools (with your consent)

4. Legal Basis for Processing

We process your personal data on the following legal bases under the PDPA:

• Consent: Where you have provided explicit consent, for example by submitting a contact form or accepting cookies
• Contractual necessity: Where processing is necessary to fulfil a workshop registration or respond to a service enquiry
• Legitimate interests: Where we have a legitimate business interest, such as maintaining records of completed programmes or responding to enquiries, provided this does not override your rights
• Legal obligation: Where we are required to retain records under applicable Malaysian law

5. How We Use Your Personal Data

Your personal data is used for the following purposes:

• Processing and confirming programme registrations
• Communicating with you about your session, materials, and follow-up arrangements
• Responding to enquiries submitted via our contact form
• Sending programme updates or information about future workshops, where you have opted in
• Improving our website and services based on anonymised usage data
• Meeting our legal and regulatory obligations

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

6. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected:

• Workshop registration data: up to 7 years for financial and administrative records
• Contact form submissions: up to 2 years unless they relate to an ongoing matter
• Website analytics data: up to 26 months in anonymised form

After the applicable retention period, personal data is securely deleted or anonymised.

7. Data Sharing

We do not sell, rent, or trade your personal data. We may share your data with the following categories of recipients where strictly necessary:

• Service providers: Website hosting, email delivery, and payment processing providers operating under data processing agreements with us
• Analytics providers: Anonymous usage data shared with analytics tools where you have consented to analytics cookies
• Legal authorities: Where required by Malaysian law or court order

Any third-party service providers we use are required to handle your data only in accordance with our instructions and applicable data protection law.

8. Cookies

We use cookies to support the functioning of our website and to understand how visitors use it. For full details, please see our Cookie Policy. You can manage your cookie preferences at any time from that page.

9. Your Rights Under the PDPA

Under Malaysia's Personal Data Protection Act 2010, you have the following rights in relation to your personal data held by us:

• Right of access: You may request a copy of the personal data we hold about you
• Right of correction: You may request correction of inaccurate or incomplete personal data
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
• Right to limit processing: In certain circumstances, you may request that we restrict how we use your data

To exercise any of these rights, please contact us at [email protected]. We will respond within 21 days of receiving your request.

If you believe we have not handled your personal data appropriately, you may lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) at www.pdp.gov.my.

10. Data Security

We take reasonable and appropriate steps to protect personal data from unauthorised access, loss, misuse, or disclosure. These measures include:

• HTTPS encryption for all data transmitted via our website
• Access controls limiting data access to authorised personnel only
• Secure storage of registration records with restricted access
• Regular review of data handling procedures

In the event of a data breach that is likely to result in a risk to your rights, we will notify you and the relevant authority in accordance with applicable law.

11. Third-Party Links

Our website may contain links to external websites, including government portals, professional body websites, and resources referenced in our content. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.

12. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from persons under the age of 18. If you believe we have inadvertently received data from a minor, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will reflect any revisions. Where changes are material, we will take reasonable steps to bring them to your attention. Continued use of our website or services after an updated policy is posted constitutes acceptance of those changes.

14. Contact Us

For any privacy-related questions, requests, or concerns, please contact:

Bijak Wealth Sdn Bhd
28 Jalan Ampang, 50450 Kuala Lumpur, Malaysia
Email: [email protected]
Phone: +60 3-7684 2193

We will acknowledge your query within three business days and provide a full response within 21 days.